GENERAL INFORMATION

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Transport
Customs and immigration
Restaurants
Climate
Currency
Goods and Services Taxes (GST & QST)
Time Zone
Business Hours
Electric Current
Health
Tipping

Transport

To help you to plan your visit, please note that the conference will start on Wednesday 16th June 2010 at 8:40 and will end at 16:30 on Friday 18th June. We recommend that you start planning your transportation (Flights to Quebec City, Montreal or Toronto and planning necessary transit from Toronto by plane, or from Montreal by bus or train to Quebec City) as soon as possible in order to secure the best rates

Université Laval is about 10 minutes from Jean Lesage international airport (Quebec's airport) and about 15 minutes from downtown Quebec City. Most conference activities will take place in the University's
Alphonse-Desjardins Building, 2325 rue de l'Université, Quebec, G1V 0A6. Listed below are the many options to get from the airport (either A - Quebec's airport or B - Montreal's airport) to the University.

A.
From Jean-Lesage International Airport (Quebec - YQB) :

1. By Car

The leading vehicle rental companies have offices at Jean-Lesage Airport. For directions to Quebec City and the Conference venue, use Google Maps or the Map on right (labeled From Jean-Lesage Airport) .

NOTE : Visitors holding a driver’s licence from their country of origin can drive on Québec’s roads for a maximum period of six months. This means you don’t have to obtain an international driving permit, although if your papers are in a language other than French or English, it is highly recommended that you do so. By law, all vehicle occupants must wear a seat belt.

2. By Taxi

From the airport, take a taxi to the conference venue. Expect to pay about CDN$33 plus tip. (NOTE : Visa, MasterCard and American Express cards are usually accepted in taxis. Ask before you go. Also, some taxi drivers will accept US currency even though provincial regulation stipulates that clients must pay in Canadian currency).

B.
From Montreal-Trudeau International Airport (Dorval - YUL) :

1. By Car

The leading vehicle rental companies have offices at Montréal-Trudeau located on the ground level of the multi-level parking. For directions to Quebec City and the Conference venue, use Google Maps.

NOTE : Visitors holding a driver’s licence from their country of origin can drive on Québec’s roads for a maximum period of six months. This means you don’t have to obtain an international driving permit, although if your papers are in a language other than French or English, it is highly recommended that you do so. By law, all vehicle occupants must wear a seat belt.

2. By Bus

Step 1 : Take the 747 Express Bus (CDN$7, cash only aboard buses, exact change only) to Montreal's Central bus station (Gare d'autocars de Montréal). Shuttles leave the Airport every 20 minutes (30 minutes outside of peak hours). Alternatively, you can take a taxi to the Central bus station - you should however expect to pay CDN$45 plus tip. (NOTE : Visa, MasterCard and American Express cards are usually accepted in taxis. Ask before you go. Also, some taxi drivers will accept US currency even though provincial regulation stipulates that clients must pay in Canadian currency).

Step 2 : From the Gare d'autocars de Montréal, take the Orléans Express service to Quebec city (NOTE : get off the bus at the Ste-Foy terminal rather than at the Quebec one; it will leave you closer to the conference venue. That said, if your hotel is in downtown Quebec City, get off at the Quebec terminal and take a taxi to the conference venue (expect to pay anywhere between CDN$15 to $20 plus tip)). Buses leave the Station every hour and expect the journey to last over two and a half hours. Schedules available at www.orleansexpress.com. From the Ste-Foy terminal, you can either take a taxi (expect to pay between CDN$12 and $15 plus tip) or the 800 or 801 buses (CDN$2,60 per ride) to the conference venue.

3. By Train

Step 1 : Take the 747 Express Bus (CDN$7, cash only aboard buses, exact change only) to Montreal's Central train station (Queen/ Reine Elizabeth - Central train station). Shuttles leave the Airport every 20 minutes (30 minutes outside of peak hours). Alternatively, you can take a taxi to the Central train station - you should however expect to pay CDN$45 plus tip. (NOTE : Visa, MasterCard and American Express cards are usually accepted in taxis. Ask before you go. Also, some taxi drivers will accept US currency even though provincial regulation stipulates that clients must pay in Canadian currency)

Step 2 : From the Central Station, take the train to Quebec city (a 2h50 journey, five departures a day; it is recommended to book your seats in advance. NOTE : get off the train at the Ste-Foy Station rather than at the Quebec one; it will leave you closer to the conference venue. That said, if your hotel is in downtown Quebec City, get off at the Quebec Station and take a taxi to the conference venue (expect to pay anywhere between CDN$15 to $20 plus tip). Schedules are available on Via Rail's website www.viarail.ca/en or by calling at 1 888 842-7245. From the Ste-Foy Station, take a taxi to the conference venue (expect to pay CDN$15 plus tip).

Customs and immigration

To enter Canada, tourists from the United States must carry proof of citizenship, such as a birth certificate, as well as a piece of photo ID. A passport is still the ideal document, but it isn't mandatory. If you are a permanent resident of the U.S., you must bring your Permanent Resident Card (i.e., green card) with you.

Visitors from all other countries must be carrying a valid passport. Visas are also required for visitors from certain countries. For more information, visit Citizenship and Immigration Canada's Web site or contact the Canadian embassy or consulate in your country.


Restaurants

Some of Canada's best restaurants are in Quebec City. Discover some of them through the following link : www.quebecregion.com/e/index.asp. Moreover, the conference organizers will happily guide you to some of the best spots in the city.

Climate

Quebec City is located in Canada's humid continental climate zone and therefore beneficiates from a moderate climate. In mid-June, normal tempratures are a maximum of 22ºC (72ºF) and a minimum of 12ºC (54ºF).

Currency

The legal tender is the Canadian dollar, which is divided into 100 cents. Bank notes are available in denominations of 5, 10, 20, 50 and 100 dollars, and coins in denominations of 1, 5, 10, 25 cents and 1 and 2 dollars.

The leading credit cards are accepted everywhere, namely Visa, MasterCard and American Express. Traveler’s cheques are generally accepted in large hotels, some restaurants and major stores. Otherwise, they must be cashed at an exchange office or bank.

There are numerous exchange offices in Quebec City. Some businesses accept American money, but they offer a less competitive rate than the exchange offices. You can withdraw cash from most automatic teller machines (linked to the Cirrus, PLUS System or Interac networks) at any time, seven days a week and pay in most stores or restaurants with your debit card (once again, provided it is linked to the Cirrus, PLUS System or Interac networks).

Goods and Services Taxes (GST & QST)

Two taxes, the federal goods and services tax (GST) and the Québec sales tax (QST), are added to the selling price of most goods and services (be careful, the marked price does not include taxes). Several tourist regions charge a specific tax on accommodations. The amount is $2 or $3 a night or 3% of the price of the room per night, before the GST and QST are added.

Time Zone

Quebec city is 5 hours behind of Coordinated Universal Time (UTC-5).

Business Hours

Stores, shopping centres and businesses are generally open from 10:00 a.m. to 5:30 p.m. Monday through Wednesday, from 10:00 a.m. to 9:00 p.m. Thursdays and Fridays and from 10:00 a.m. to 5:00 p.m. Saturdays and Sundays. Some establishments open earlier and close later in the evenings, such as pharmacies and grocery stores. A few shopping centres are open every weeknight until 9:00 p.m. Business hours for banks are much more restricted (10:00 a.m. to 3:00 p.m. Monday through Friday).

Electric Current

The electric current is 110 volts/60 cycles, as it is throughout North America. Because the outlets cannot accommodate European, South American nor East Asian plugs, it would be best to bring or buy an adaptor.

Health

Foreign travelers must cover their own medical expenses. Consequently, it is important that you take out an insurance policy prior to your departure. In the event of a medical emergency, dial 911 from any telephone.

Tipping

You must leave a tip on service provided in restaurants and bars and by taxi drivers and hairdressers. The amount, which is not included in the bill, generally represents 15% of the total bill (before taxes, but including beverages). In Québec, for a restaurant bill, people usually add the amounts of the two taxes (GST and QST) together, the sum of which equals approximately 13%. Tipping bellhops or porters is at your discretion (generally, $1 per bag carried).